Frequently Asked Questions

Everything you need to know about shopping premium global fashion at Aispi.

How long does international shipping take?

We curate unique pieces from global designers. Standard international shipping typically takes 7-12 business days, depending on your location and customs processing.

What is your return policy for designer items?

We offer a 14-day return window for most items. Products must be in their original condition with all designer tags and security seals intact to be eligible for a refund.

Are the products on Aispi authentic?

Absolutely. Aispi works directly with independent designers and established fashion houses to guarantee that every item sold on our platform is 100% authentic.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.

How do I determine my size for different international designers?

Since we feature designers from around the world, sizing can vary. We provide a detailed size conversion chart on every product page to help you find your perfect fit.